Voicerank

BUSINESS FEATURES

Everything You Need to Build and Manage Your Reputation

Voicerank helps businesses collect reviews, manage customer feedback, understand performance and bring their reputation directly to their own website.
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CONNECTED PLATFORM

One Platform for Your Customer Reputation

Voicerank brings review collection, review management, company profiles, analytics, Trust Badges and integrations together in one connected system. Instead of using multiple disconnected tools, businesses can manage the complete customer review journey from one place.

Collect Reviews

Manage Feedback

Understand Insights

Build Public Reputation

Show Trust on Your Website

CORE FEATURES

Explore Voicerank Business Features

Company Profile

Create a public destination where customers can see ratings, reviews and responses.

Explore Company Profile

REVIEW COLLECTION

Collect More Customer Feedback

Make the review process easy for your customers and bring review collection into your existing customer journey.
  • Customer Experience
  • Review Invitation
  • Customer Writes Review
  • Review Appears in Voicerank
Explore Review Collection

Reviews Inbox

5 stars Responded

Customer feedback preview with response status.

3 stars Unanswered

Customer feedback preview with response status.

4 stars Verified

Customer feedback preview with response status.

REVIEW MANAGEMENT

Manage Every Review From One Place

See new reviews, filter customer feedback, identify unanswered reviews and respond directly from your company dashboard.
  • See recent reviews
  • Filter by rating
  • Filter by review status
  • Respond to customers
  • Keep feedback organised
Explore Review Management

Reviews Inbox

5 stars Responded

Customer feedback preview with response status.

3 stars Unanswered

Customer feedback preview with response status.

4 stars Verified

Customer feedback preview with response status.

COMPANY PROFILE

Build a Public Reputation Customers Can Explore

Your Voicerank company profile gives visitors one place to understand your business through customer ratings, recent reviews and company responses.
Explore Company Profiles
VR

Example Company

Verified company profile

4.8

327 reviews

5 star
4 star
3 star

TRUST BADGE

Bring Your Voicerank Rating to Your Website

Add a live Voicerank Trust Badge to your website and give visitors direct access to your public review profile.
  • Live rating
  • Live review count
  • Automatically updates
  • Links to Voicerank company profile
  • Header/footer ready
  • Multiple badge designs

Voicerank Rating

4.8

327 customer reviews

Live Trust Badge

Embeddable, branded and linked to your company profile.

Header badge Auto-updating

ANALYTICS & INSIGHTS

Understand the Story Behind Your Reviews

Go beyond the overall rating and understand how customers are engaging, what they are saying and how your team is responding.
  • Review Collection Funnel
  • Review Conversion Rate
  • Average Time to Review
  • Customer Sentiment
  • Topics & Trends
  • Response Performance
  • Compare & Segment
  • Reports & Exports
Explore Analytics & Insights

Conversion

42%

Sentiment

Positive

Response

1.8h

INTEGRATIONS

Connect Voicerank With the Tools You Already Use

Connect Voicerank with your website or eCommerce platform and make review collection and reputation management part of your existing setup.
Shopify Wix WooCommerce BigCommerce OpenCart Shopware JavaScript PrestaShop Square
Explore Integrations

REVIEW RESPONSES

Turn Reviews Into Conversations

Customer feedback is more valuable when businesses take part in the conversation. Thank customers, address concerns, provide context and show future customers that feedback is being heard.
Learn About Review Management

Customer Review

The order arrived later than expected, but support helped me understand what happened.

↓

Response from Company

Thank you for your feedback. We are sorry about the delay and appreciate you giving us the opportunity to resolve it.

REPUTATION JOURNEY

Your Complete Reputation Journey

1

Customer Has an Experience

2

Customer Leaves a Review

3

Review Appears in Dashboard

4

Business Responds

5

Company Rating Updates

6

Company Profile Updates

7

Trust Badge Updates

8

Future Customers See Your Reputation

CAPABILITIES

What You Can Do With Voicerank

Collect customer reviews

Included

Manage reviews from one dashboard

Included

Respond to customer feedback

Included where supported

Create public company profile

Included

Display live Trust Badge

Included where enabled

View Analytics & Insights

According to account feature availability

Connect supported platforms

Included where integration exists

Export reports

Where supported

BUSINESS DASHBOARD

Everything in One Business Dashboard

See reviews, analytics, company profile tools, Trust Badges, integrations and settings in one connected workspace.

Reviews

Analytics

Company profile

Trust Badge

Integrations

Settings

WHY BUSINESSES USE VOICERANK

Built for Transparent Reputation Growth

Build Customer Trust

Show visitors what real customers are saying.

Stay on Top of Feedback

Manage reviews from one place.

Respond Faster

See where your team needs to respond.

Understand Customers

Identify trends and patterns in feedback.

Bring Reputation to Your Website

Use live Trust Badges.

Connect With Your Existing Stack

Use supported integrations.

TRUST & TRANSPARENCY

Reputation Works Best When It Is Transparent

Voicerank is designed to help businesses showcase genuine customer feedback while giving customers a clear place to understand company reputation. A strong profile is not about displaying only positive feedback. It is about showing real customer experiences and responding professionally.

Reviews Inbox

5 stars Responded

Customer feedback preview with response status.

3 stars Unanswered

Customer feedback preview with response status.

4 stars Verified

Customer feedback preview with response status.

BUSINESS TYPES

Built for Different Types of Businesses

eCommerce Stores

Use the enabled Voicerank features that fit your customer journey.

Service Businesses

Use the enabled Voicerank features that fit your customer journey.

Multi-Location Businesses

Use the enabled Voicerank features that fit your customer journey.

Growing Brands

Use the enabled Voicerank features that fit your customer journey.

Custom Websites

Use the enabled Voicerank features that fit your customer journey.

GET STARTED

Get Started With Voicerank

1

Create Your Business Profile

Set up your company information.

2

Connect Your Review Journey

Use available integrations or review collection tools.

3

Manage and Showcase Your Reputation

Respond to feedback, monitor insights and add your Trust Badge.

Get Started

FAQ

Business Features FAQs

What features are available for businesses?
Voicerank business features can include review management, company profiles, Trust Badges, analytics, integrations and review collection tools depending on what is enabled for your account.
Can businesses respond to customer reviews?
Where business responses are supported, companies can respond to customer feedback from their Voicerank dashboard.
Can I display my Voicerank rating on my website?
Where enabled, businesses can use a live Voicerank Trust Badge that displays their current rating and links to their public profile.
Does the Trust Badge update automatically?
The live Trust Badge should use Voicerank-hosted rating data so supported rating and review-count changes are reflected automatically.
Which platforms does Voicerank integrate with?
Voicerank supports platform connections such as Shopify, Wix, WooCommerce, BigCommerce, OpenCart, Shopware, PrestaShop, Square and JavaScript implementations where enabled.
Can I view review analytics?
Where Analytics & Insights are enabled, businesses can view supported metrics around review activity, conversion, sentiment, response performance and trends.

Ready to Build a Stronger Customer Reputation?

Bring reviews, responses, analytics, company profiles and Trust Badges together with Voicerank.
Get Started Contact Voicerank